General Policies and Regulations

Direct Deposit and Payment services are applicable to customers using services at Shark Dental Clinic.

Customers can pay in one lump sum or in multiple installments.

Customers can make payments on behalf of relatives or friends. Please clearly state the information in the payment content.

Then contact the center via:

  • Email: cskh@nhakhoashark.vn
  • Hotline: 1800 2069

Customers can pay in full or pay a portion in advance as previously agreed with Shark Dental Clinic.

Specific listed prices at Shark Dental Clinic are provided on the page https://dentalinvietnam.com/.

To use the online payment service, customers must register as a member beforehand.

Customer registration information must be absolutely accurate. Shark Dental Clinic will not be responsible for reimbursement in case of incorrect information during the registration process by the customer.

Customers must keep their account information and password absolutely confidential.

Customers need to read and clearly understand the payment methods and instructions.

Customers are kindly requested to contact Shark Dental Clinic via Email: cskh@nhakhoashark.vn for specific information about the appointment time after completing the payment.

If customers wish to change their appointment time, please contact Shark Dental Clinic at least 3 days before the new appointment date via:

  • Email: cskh@nhakhoashark.vn
  • Hotline: 1800 2069

For assistance with issues occurring during the payment process, customers are kindly requested to contact:

  • Email: cskh@nhakhoashark.vn
  • Hotline: 1800 2069

Payment Regulations and Methods

Your payment card information must be accurate and valid.

To make a payment, customers need to log into their account.

Customer registration information needs to be absolutely accurate for successful registration.

Please contact Shark Dental Clinic after payment is completed:

  • Email: sharkdentalclinic@gmail.com
  • Hotline: 1800 2069

Warranty Policy

All customers who make direct payments or payments via payment gateways for any treatment services at Shark Dental Clinic are entitled to the warranty policy as stipulated by the dental clinic.

Refund Policy

Shark Dental Clinic applies a refund policy for customers in the following cases:

  • Errors occur during the payment process.
  • Customers have personal matters that prevent them from changing their examination time.
  • Customers experience unusual health issues.
  • This policy does not apply to other cases/reasons.

Latest Update: June 26, 2025