Frequently Asked Questions

Your stay depends on whether treatment can be completed in one trip or requires several trips. Crowns and veneers can often be completed in one trip with several appointments for examination, preparation, fitting and a pre-departure review. Implants commonly require two trips separated by several months of healing: the first for assessment, implant placement and follow-up, and the second for the final restoration. Additional treatment may require a longer stay or further trips. Shark Dental will advise the number of days to allow for each trip before you book flights, then confirm or adjust the schedule after examination.

Yes. Our team at Shark Dental can communicate with you directly in English throughout your consultation, treatment and follow-up care. We will explain the proposed treatment, alternatives, costs and aftercare instructions, and answer your questions before you make a decision. You can also contact us in English before travelling and after returning home.

Yes. Shark Dental can recommend accommodation near your selected clinic and discuss arrangements around your treatment schedule. Selected packages include hotel nights, with the number of nights and relevant conditions confirmed for your package. If you arrive earlier, stay longer or travel with a companion, we will clarify any additional arrangements and costs. The hotel benefit does not determine how long your treatment needs to take.

Yes. Follow-up and ongoing maintenance remain important after you return home. Before departure, your Shark Dental dentist will explain which reviews you need and whether they can be arranged with your local dentist or require a return to our clinic. Our team can support you remotely with questions and progress updates, but photos or messages cannot replace every clinical examination. If your treatment includes stages, such as implants, the next trip will be discussed as part of your plan.

Shark Dental accepts cash, bank transfer and supported payment cards. Before payment, our team will confirm the currency, payment instructions, any applicable fees and the agreed payment schedule. If you plan to use a card issued overseas or make an international transfer, please let us know in advance so the arrangements can be checked. Use payment details verified through Shark Dental’s official channels.

Yes. Share your current dental condition, what you would like to improve, clear photos and any available X-rays, together with your preferred clinic and travel dates. Our dental team will review this information to prepare a preliminary treatment proposal, estimated costs and expected timing. Online assessment has limits, so this is not a confirmed diagnosis or final plan. Your dentist will examine you at Shark Dental and explain any necessary changes before treatment begins.

Start by sharing your current dental concerns and treatment goals with Shark Dental. Our dentist will assess whether crowns, veneers, implants or another approach is suitable, then discuss relevant package options. The number of teeth and treatment method must follow your clinical needs, rather than the package size alone. We will explain the proposed treatment, estimated total and travel requirements so you can compare appropriate options.

Yes, when the proposed changes are clinically appropriate. Tell Shark Dental if you need a different number of restorations, wish to discuss material options or have specific travel needs. Your dentist will assess which treatment changes are suitable, while our team reviews the support arrangements. We will explain the revised inclusions, costs and schedule before you agree. A shorter travel window cannot always shorten the clinical treatment or healing period.

No. The package price does not include international flights. You will need to book and pay for your own airfare. Any hotel accommodation or transfers included in your package will be listed separately. Before booking your flights, contact Shark Dental so we can advise on suitable arrival and departure dates, allowing time for treatment and a review before you return home.

Yes, if your Shark Dental dentist considers the combination appropriate. Your plan may include treatment for decay or gum disease before crowns, veneers or implants, or a combination of restorations in different areas. The dentist will explain the order of treatment and which procedures can be completed during the same trip. If additional stages are needed, we will discuss their timing and costs rather than compressing treatment to fit a package.

Contact Shark Dental via WhatsApp at +84 913 317 348 or submit an enquiry through our website. Share your current dental concerns, treatment goals, clear photos and any available X-rays, along with your preferred clinic and travel dates. Our dental team will review your information and recommend a suitable package with estimated costs and inclusions. Your dentist will confirm the treatment plan and final quotation after an in-person examination.

Only the items specified in your Shark Dental quotation are included in your package. Additional procedures identified during examination, extra hotel nights, companion expenses or transport beyond the stated benefits may be charged separately. The package prices displayed on our website exclude applicable card payment and currency conversion fees. We will explain any proposed additional treatment and its cost for your agreement before it is carried out.

Implant treatment is a staged process: assessment and planning, implant placement, healing and the final restoration. Healing commonly takes several months, and bone grafting or other treatment can extend the timeline. Temporary teeth may be possible earlier in selected cases, but this does not mean healing is complete. Shark Dental will explain the estimated overall duration separately from the number of days you need to stay in Vietnam for each trip.

Local anaesthesia is used to numb the area during implant placement. You may feel pressure or vibration, but tell your dentist if you feel pain so your comfort can be reassessed. Soreness, swelling or bruising can occur afterwards. Your Shark Dental team will provide instructions for medication, eating and wound care based on your procedure, and explain when symptoms need review. Pain that increases or does not follow the expected recovery should be assessed.

International patients commonly need two trips for implant treatment, with several appointments within each trip. The first usually covers examination, implant placement and early follow-up, a later trip is arranged for the final restoration after healing has been assessed. Bone grafting, extractions or other clinical needs can change this sequence or require more trips. Shark Dental will outline your expected travel schedule and explain which stages must be completed before the next can begin.

Shark Dental offers implant systems including Biotem, Dentium, Straumann and Bio3, with options across different price ranges. Your dentist will recommend a suitable system after assessing your jawbone, gum health, medical history and the planned restoration, whether replacing one tooth, several teeth or a full arch. We will explain the recommended option and cost. Your proposal will identify the implant system and restoration, and clarify which components are included, such as the implant post, abutment and crown or full-arch bridge.

Care changes as your implants heal. Initially, follow the wound-care, medication and dietary instructions provided by your Shark Dental dentist. When advised, clean around your implants and replacement teeth daily with the recommended brush and interdental tools. Regular professional reviews are needed to assess the gums, implant components, restoration and bite. Tell us if you notice persistent bleeding, swelling, pain or movement. Your dentist will also discuss smoking and other factors that may affect healing and maintenance.

If your first trip is for implant placement, you will usually receive your final teeth during a later trip, after the implants have healed and your dentist confirms they are ready to support the restoration. During the healing period, temporary teeth may be provided when suitable. Whether they can be fitted immediately or later depends on your case. Before treatment, your Shark Dental dentist will explain which temporary option is appropriate and how to eat and care for it.

Crown or veneer treatment can usually be completed in one trip, with several appointments for examination, tooth preparation, fitting and a final review. The exact number of days depends on how many teeth are treated and whether additional care, such as gum or root canal treatment, is needed. Shark Dental will advise your expected treatment time before you book your trip and confirm it after examination.

Crowns and veneers can last for many years, but they are not lifetime restorations. Their service life depends on the supporting teeth, material, fit, bite, oral hygiene and habits such as grinding or biting hard objects. At Shark Dental, your dentist will explain maintenance and the warranty applicable to your selected restoration. A restoration may need repair or replacement over time, and its expected lifespan is different from its warranty period.

At Shark Dental, we plan the shade, shape and proportions to suit your smile, facial features and preferences. Your dentist will discuss the appearance you want and what is achievable given your existing teeth, gums and selected material. During fitting, we assess appearance together with fit and bite before final placement. Share any concerns at this stage so they can be discussed, a natural-looking result also needs to function comfortably.

Crowns usually require the tooth to be reshaped to make room for the restoration. Veneers may require a smaller amount of preparation, mainly on the front surface, depending on your tooth position, enamel and desired result. No-preparation veneers are suitable only in selected cases. At Shark Dental, your dentist will assess each tooth and explain how much preparation is needed, aiming to preserve healthy tooth structure where possible. Because removed tooth structure does not grow back, we will discuss the procedure and suitable alternatives before treatment.

Brush twice daily with fluoride toothpaste and clean between your teeth, including around the edges of restorations, using the method your dentist recommends. Avoid using your teeth to open packaging or bite hard objects. Your Shark Dental dentist may recommend a protective appliance if you grind your teeth. Attend regular reviews, and contact us if a restoration loosens, chips, becomes painful or changes how your teeth meet. Do not try to glue or adjust it yourself.

Not every tooth needs root canal treatment before a crown or veneer. If the pulp - the soft tissue inside the tooth - is healthy, root canal treatment is usually unnecessary. At Shark Dental, your dentist will examine each tooth and recommend it only when needed, such as when the pulp is inflamed or infected.

If you need appointment or treatment confirmation for a visa application, contact Shark Dental and tell us what the authority has requested. Our team will confirm which documents we can provide and the details needed to prepare them. Clinic documentation supports the information about your visit but does not guarantee a visa. Check current requirements with the relevant official authority and allow time for processing before making firm travel commitments.

Yes. Some Shark Dental treatment packages include airport transfers. We will confirm how many transfers are included and the pickup and drop-off locations covered by your package. Send us your flight and accommodation details before arrival so we can arrange your transfer and confirm where to meet the driver and how to contact us. If your flight changes or you need extra transfers, let us know in advance. We will help with the arrangements and explain any additional costs.

Yes. You can travel with a family member or friend. Let Shark Dental know in advance so we can help plan accommodation and transport for both of you. We will confirm whether your package includes arrangements for your companion and explain any additional costs before your trip.

Please bring your passport or ID, any available dental X-rays and records, and a list of medicines or supplements you take. Tell your Shark Dental dentist about any medical conditions or allergies. If you already have implants, bring their brand and model details if available. Our team will let you know if you need to prepare anything else before your appointment.

Yes, you may be able to include sightseeing or relaxation during your trip. Arrange your treatment appointments with Shark Dental first, then plan activities around them. Your dentist will advise which activities are suitable, especially after surgery. Allow time for follow-up appointments and rest rather than filling every day with travel.

Yes. Shark Dental will arrange a review before you return home. Your dentist will check your treatment results and recovery, make any necessary adjustments and answer your questions. You will also receive aftercare instructions and advice on your next appointments. Please allow time for this review when planning your departure.

Yes. If your plans change, please contact Shark Dental as early as possible so we can update your appointment and help arrange a suitable alternative. No booking deposit is required, so there is no deposit refund to process.

No. Shark Dental does not require a deposit to book your appointment. After your examination, we will explain your treatment plan, costs and payment schedule before you decide to proceed.

Yes. You can pay in full or in stages agreed with Shark Dental. Before treatment begins, we will explain how much you need to pay and when each payment is due. If your treatment involves several trips, we will discuss the payments for each stage.

Additional fees may apply when paying by card. Shark Dental will confirm any clinic-applied fee before you pay, this is not included in the package price shown on our website. Your bank may also charge currency conversion or international transaction fees. Please check these separately with your bank.

Yes. The estimate provided before your visit may change if the examination shows that you need additional treatment, or if you choose different materials or procedures. Shark Dental will explain any changes and the updated cost for your approval before proceeding.

Yes. Shark Dental provides payment documentation for your treatment. Keep it with your treatment summary and warranty documents, as it may be needed for future enquiries or a warranty assessment. If you need an invoice with specific details or supporting documents for an insurance claim, tell our team in advance so we can confirm what is available. Providing documents does not guarantee that an insurer will reimburse your treatment.

Shark Dental will guide you on cleaning, eating, taking prescribed medication and attending follow-up appointments. After returning home, you can contact us with questions or updates about your recovery. If you need an examination or further treatment, our team will explain the next steps.

You can contact Shark Dental via WhatsApp at +84 913 317 348 or email cskh@nhakhoashark.vn. Send us your name, treatment date and a brief description of what you need help with. If you have a concern about your teeth or recovery, clear photos can help our team review your situation and advise you.

Contact Shark Dental if you notice increasing pain, swelling, ongoing bleeding, a loose crown or bridge, or discomfort when biting. Describe your symptoms and when they started so we can advise on the next step. If you have difficulty breathing or swallowing, severe swelling or heavy bleeding that will not stop, seek emergency care where you are immediately rather than waiting for our reply.

Yes. Implants, crowns and veneers need daily cleaning and regular dental check-ups, even when they feel comfortable. Your Shark Dental dentist will recommend a suitable schedule to check your gums, restorations and bite. After returning home, you can arrange routine check-ups with your local dentist and share any concerns or relevant records with us.

Please contact Shark Dental and share details of your concern, including when it started, any symptoms, and clear photos or dental records if available. Our team will review your information, discuss the situation with you and guide you through the next steps under our warranty policy.

Please share your situation with Shark Dental, including your symptoms, any assessment from your local dentist and the treatment recommended. This helps our team understand the care you need, explain the applicable warranty coverage and discuss any related costs with you. You can also find more information on our Warranty Policy page.